Customer Service Philosophy - How do you take care of yours?

[anilorac]

I felt long ago, and it serves me well still, that if I took care of my customer, my customer would take care of my employer, and my employer in turn would take care of me.  See a nice triangle work flow?  1 or 2 employers along the way didn't keep their end of that notion, not too surprising.  Ethics is being discussed in series of threads by Stingray.

IN FUN, here is a 10+ year old ad from XO COMMUNICATIONS highlighting customer service delivery.  http://www.youtube.com/watch?v=dOTxhyOM30g